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If you would like to organize a group lesson at a time that is not included in the schedule, please contact the trainer you would like to train with to arrange a convenient time. For group lessons on the reformer, tower, and chair, a minimum of 2 participants is required, and for the mat, at least 3. Contact details are listed below.
Политика за възстановяване на суми
Effective date: 01-03-2025
At Re'a Pilates we strive to provide our clients with exceptional service and flexibility. However, to ensure fairness and smooth scheduling, we have established the following refund policy:
Session cancellation and refund policy
100% Refund: If you cancel at least 24 hours before your scheduled session, you will receive a full refund or the option to reschedule at no additional cost.
50% Refund: For cancellations made between 12 and 24 hours before the session, you will receive a 50% refund.
No Refunds: For cancellations made less than 12 hours before the session, you will not be entitled to a refund.
Refund Policy for Memberships and Packages
Monthly Membership: No refunds will be given for any partially used membership periods. Customers may cancel before the next billing cycle to avoid future charges.
Package Classes: Refunds for unused package classes are possible within 7 days of purchase, provided no sessions have been used.
Personalized Meal Plans and Recipe Books: Due to the personalized nature of these offers, all sales are final and non-refundable.
Rescheduling policy
Clients may reschedule their session at least 12 hours in advance without any penalties. Rescheduling requests made less than 12 hours prior to the session will be considered a late cancellation and will not be subject to rescheduling or refund.
Contact us
If you have any questions about our refund policy, please contact us at reawellness.info@gmail.com.
Thank you for choosing Re'a Pilates. We appreciate your understanding and commitment to your journey to good health.